Privacy Policy

Last Updated: November 1, 2024

Sienna Creative LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use, share, and protect it, and your rights regarding this information. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, such as when you fill out forms, sign up for consultations, create an account, or submit a support ticket. This information may include:

• • Name, email address, and phone number

• • Business details

• • Account login credentials

• • Support requests and related information

2. How We Use Your Information

We use the information we collect to:

• • Provide and manage our services, including consultations, support tickets, and account access

• • Communicate with you about your account, updates, or marketing messages, with your consent

• • Analyze website performance to enhance user experience

3. Client Accounts and Support Ticket Submissions

Clients enrolled in our monthly website maintenance plan will have a client account, which allows access to submit support tickets and monitor maintenance activities. We securely store all information related to support tickets and account access for efficient support and service management.

4. Data Sharing and Disclosure

We do not sell or share your personal information with third parties for marketing purposes. We may share your information:

• • With trusted third-party providers that assist in our operations (e.g., hosting services), only as needed to provide the requested service

• • If required by law or to protect our rights, property, or safety

5. Data Security

We take security seriously and implement measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience, analyze trends, and administer our website. You can modify your browser settings to manage cookies.

7. Your Rights and Choices

You may request access, correction, or deletion of your personal information at any time. To exercise these rights, please contact us at hello@siennacreativedigital.com.

8. Policy Changes

We may update this Privacy Policy periodically. Any changes will be posted here, with the “Last Updated” date revised.

Contact Us

For questions about this Privacy Policy, please contact us at:

Sienna Creative LLC
Email: hello@siennacreativedigital.com