Terms of Service
Effective Date: November 1, 2024
Welcome to Sienna Creative LLC (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully, as they govern your use of our website, services, and any interactions with us.
1. Acceptance of Terms
By using our website or services, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please refrain from using our website and services.
2. Services
Sienna Creative LLC provides digital marketing and web design services, including but not limited to SEO, consultations, website maintenance, and client support services. Specific terms, deliverables, and costs related to each service will be outlined in individual service agreements.
3. Client Accounts
Clients enrolled in our monthly website maintenance plan may create an account to access additional features, such as submitting support tickets. You are responsible for maintaining the confidentiality of your account login credentials and agree to notify us immediately of any unauthorized use of your account.
4. SEO Audit Tool
Our website includes a free SEO audit tool that allows users to enter their website link to receive a basic SEO audit report within approximately 60 seconds. While we strive for accuracy, the information provided by this tool is for informational purposes only and should not be relied upon as comprehensive advice. Sienna Creative LLC is not liable for any actions taken based on this automated report. For personalized SEO recommendations, we encourage booking a full consultation with our team.
5. Payment and Fees
All payments for services, including monthly subscriptions for website maintenance plans, are due as specified in your individual service agreement. Failure to make payments on time may result in a suspension or termination of services.
6. Intellectual Property
All content, including designs, text, graphics, logos, and trademarks provided by Sienna Creative LLC, are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works based on any content without our explicit written permission.
7. Service Modifications and Updates
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will notify clients of significant changes that may impact ongoing services or subscriptions.
8. Limitation of Liability
To the fullest extent permitted by law, Sienna Creative LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services. Our liability for any claim related to services provided shall not exceed the amount paid by the client for the relevant services.
9. Termination of Service
We reserve the right to terminate your account or suspend services if you violate these Terms or fail to meet payment obligations. You may also terminate services at any time by providing written notice, subject to any terms outlined in your individual service agreement.
10. Confidentiality
Any information shared between you and Sienna Creative LLC in the course of our working relationship will be treated as confidential, unless otherwise required by law. This includes project details, business data, and any other sensitive information.
11. Third-Party Links
Our website may include links to third-party websites for informational purposes. We do not control or endorse these sites and are not responsible for their content, policies, or practices.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the state in which Sienna Creative LLC operates. Any disputes arising from these Terms shall be resolved exclusively in the courts of that state.
13. Changes to the Terms
We reserve the right to update or revise these Terms at any time. The “Effective Date” at the top of these Terms will reflect the most recent changes. Continued use of our website and services after such changes signifies acceptance of the updated Terms.
14. Contact Us
If you have questions about these Terms, please contact us at:
Sienna Creative LLC
Email: hello@siennacreativedigital.com
